Refund Policy

REFUND POLICY

You will absolutely love our products and services. However, you’re fully protected by our money-back return policy.

 

HOW IT WORKS

If you are dissatisfied at any time with our products, you must contact our store within 2 business days from the day you place your order. Once we approve your refund request, simply return all purchased products we shipped to you within 5 days. All international orders must provide a proof of shipment (tracking number) within 2 days of receipt and the item must be shipped through express courier. Unfortunately, due to matters that are beyond our control, we cannot cancel any order once it has been processed or shipped out.

Returns will only be accepted if, upon inspection, products are in their original packaging with all labels attached to them (if applicable). Items must be in new/sellable/like new condition (no toe marks, stains, tears, worn soles or open box). A 20% restocking fee will apply on all returned merchandise. Customer will be held responsible for all return shipping charges.

 

SPECIAL AND CUSTOM ORDERS

If you’re ordering a special or custom order that involves custom made work, we will not honor any refund request.

 

CONTACTING US

To initiate a refund request, please contact at us info@thepageantplace.com. Please include the words “Refund Request” in the subject line of your email.

Or you can also contact us at the following correspondence:

ONLY US POSTAL MAIL

Mailing Address

PO Box 287

Skipperville, AL 36374-0287

 

FOR ALL OTHER SHIPMENTS

Physical Address

100 County Road 322

Ozark, AL 36360

 

To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.

This refund policy was last updated on July 6, 2017.

This policy is Copyright © 2014-2017 The Pageant Place and licensed for use by the owner of this website at thepageantplace.com. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.

We are working on the new site. Some sections/products ares still in test mode. You can call me at 334-774-7693 and I can process your order manually. Dismiss

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